Privacy Policy
Last updated date: October 27, 2026
At Chonyan Nutrition Technology (Heyuan) Co., Ltd. (hereinafter referred to as “we”), we value your privacy. This policy explains how we process your information when you visit this website or submit a cooperation inquiry, as well as the rights you are entitled to in this regard.
When you visit this website, we automatically collect necessary technical information in accordance with this policy (see Section 1, Clauses b and c). By voluntarily filling in and submitting the cooperation inquiry form, you signify your consent to our use of the information you provide in accordance with this policy, in order to respond to your inquiries and cooperation intentions.
1. Information We Collect
a) Information You Provide
When you fill out our enquiry form, we collect the following details:
- Name (Required)
- Business email (Required)
- Company (Required)
- Phone/WhatsApp (Optional)
- Target market/country (Required)
- Main sales channel (Optional)
- Pet types (Required)
- Pet life stage (Optional)
- Preferred dosage form (Required)
- Product positioning (Optional)
- Ingredients and target amount (Optional)
- Ingredients to avoid (Optional)
- Preferred flavor (Optional)
- Packaging format and unit count (Optional)
- Estimated first order (Optional)
- Estimated annual volume (Optional)
- Required certifications, tests or documents (Optional)
- Message (Optional)
b) Automatic Information
We also collect technical data automatically when you visit our site, such as your IP address, browser type, operating system, and the pages you visit. This helps us maintain site security and analyze usage trends.
c) Cookie
This website is built on WordPress, and the related tools use cookies to remember your preferences, track traffic statistics, and ensure the proper functioning of the website. You can manage cookies through your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your inquiries and provide the quotations or materials you have requested;
- To improve our website, products, and user experience;
- To prevent fraud and ensure website security.
3. Sharing of Information
We respect your privacy and do not sell your personal data. We may share your information only in the following situations:
- Service Providers: We may share information with trusted third parties that assist in the operation of the website (such as hosting/cloud services, email services, and technical maintenance providers), and these providers are obligated to keep your information confidential;
- Legal Requirements: We may disclose relevant information when required by laws and regulations, or when necessary to protect our rights, property, or safety.
Please note that your information may be stored on servers located outside of your country. By submitting information, you consent to the transfer and storage of this data on secure servers located internationally.
4. Data Security and Retention
We take reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction.
We retain the information you submit only for as long as necessary to fulfill the purposes described in this policy or as required by law; it will be securely deleted when no longer needed.
5. Your Rights
You have the right to:
- To access the personal information we hold about you;
- To request correction of any inaccurate information;
- To request deletion of your personal information;
- To opt out of receiving our marketing communications.
To exercise these rights, please contact us using the details below.
6. Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Continued use of the website after changes constitutes acceptance of the new policy.
7. Contact Us
If you have any questions about this policy or how we process your data, please contact us:
- Administrator Email：???@chon-yan.com